Terms and Conditions

1. Introduction

Welcome to Nano Gold Coin, a website operated by NanoGoldCoin ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website and your purchase of products from us.

2. Definitions

• Product: Any gold coin or bar purchased from our website.
• Order: An order for a Product placed by you through our website.

3. Use of Our Website

• You agree to provide accurate and complete information when placing an Order.
• You are responsible for maintaining the confidentiality of your account and password.

4. Use of Information

We use personal details to provide service requests. Your information may be used for troubleshooting, fee collection, surveys, and offer updates. We also analyze demographic and profile data to improve user experience.

We use IP addresses for diagnosing website issues.

5. Orders and Payment

• All Orders are subject to acceptance by us.
• We reserve the right to limit the quantity of Products purchased.
• Payment must be made in full before we ship your Order.
• Accepted payment methods: credit/debit cards, bank transfers, and others listed on our website.

6. Pricing and Taxes

• Prices are subject to change without notice.
• Customers are responsible for applicable taxes, duties, and other charges.

7. Shipping and Delivery

• We aim to ship your Order within 2-4 business days.
• Shipping costs and estimated delivery times are detailed on our website.
• We are not responsible for delays or losses caused by shipping carriers.

8. Returns and Refunds

We do not accept returns or exchanges, except as required by law. However, we offer a Buyback Option. See our Buyback Policy for details.

9. Buyback Policy

We offer a buyback option for certain Products. Refer to our Buyback Policy for details.

10. Limitation of Liability

• We are not liable for any losses or damages arising from website use or product purchases.
• Our liability is limited to the amount paid for the Product.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the UAE.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.